For networking, ten- and twenty-pair cables are the most common
Indicate whether the statement is true or false
FALSE
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Regarding the use of blogs in customer service:
A) about 80% of customers read a company's blog. B) blogs are useful for venting and expressing complaints, but rarely for providing service. C) companies should use real-time online conversation and be involved in dialogue with customers. D) although trendy, blogs have little practical application for customer service.
Which of the following statements is correct when considering a SWOT analysis?
A. Opportunities and threats originate outside an organization. B. Opportunities and weaknesses organization outside an organization. C. Strengths and weaknesses originate outside an organization. D. Strengths and threats originate inside an organization.
An organization's social responsibility image is often determined by its
A) desire to earn a profit above all else. B) focus on being the number one patron of the arts. C) attention to be ethical and to improve the quality of life for people. D) focus on looking good rather than doing the right thing.
The 10-K report filed annually with the SEC is basically aimed toward which of the following groups?
a. Shareholders b. Professional financial analysts c. Management d. All of the above