Identify the correct statement about the contribution made by Jack Welch toward management thought and practices.
A. He advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
B. He is known for being the first person to discuss "management by objective" (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.
C. He established the need for organizations to set clear objectives and establish the means of evaluating progress toward those objectives.
D. He is widely viewed as having mastered "all of the critical aspects of leadership: people, process, strategy and structure."
E. He contends that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals.
Answer: D
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Answer the following statements true (T) or false (F)
1. Pleasant Resort, a successful 100-year-old hotel and resort, entered into a co-marketing arrangement with A-Plus Hotels, a five-star hotel chain. Both companies benefit from the new relationship. Pleasant is now able to market its facility and services through A-Plus's marketing team, and A-Plus Hotels now offers access to an upscale resort that it can recommend to its customers who are looking for a resort experience. A-Plus Hotels and Pleasant Resort can be considered strategic allies. 2. The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international. 3. When the Kiddie Village Daycare Center looks at the recent increase in the number of working mothers in its neighborhood to determine how many employees to hire, its managers are studying demographic forces. 4. Paul, the vice president of marketing in an international sales organization, is considering opening an office in a new country. He is looking at the current economic, political, legal, and technological global forces in that country that can affect the success of his company's expansion into the new area. These forces that Paul is studying are international forces. 5. Just before introduction of a new revolutionary laptop, the Top205 by Top Computers, Greg, the CEO of Top, was informed that a problem with a part inside the Top205 may cause reliability issues. Greg knows that correcting the problem will delay the introduction of the product, and be expensive due to possible order cancelations and added advertising costs. But he also knows that allowing the new flawed computer into the market will affect Top Computers' reputation. Greg's decision whether to delay the introduction of the Top205 or proceed as planned is an example of an ethical dilemma.
Answer the following statements true (T) or false (F)
SFAS No. 112 requires that post-employment costs be handled on an actuarial basis.
Which of the following hotel customers has the most inelastic demand slope?
a. Business travelers in high season. b. Business travelers in low season. c. Tourists in high season. d. Tourists in low season. e. All groups have equivalent demand curves.
________ justice is the interpersonal nature of how the outcomes were implemented.
A. Functional B. Result C. Procedural D. Interactional E. Outcome