Oral style is characterized by looser construction, repetition, rephrasing, and comment clauses
Indicate whether the statement is true or false
True
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Oralia is conducting a training seminar on how to deal with angry customers. She has defined the skills, demonstrated the process, and given the trainees a chance to role play. Oralia should do all of the following to encourage trainees except:
a. Ask the trainees to identify the areas in which they are the most proficient. b. Provide honest positive feedback about what she observed. c. Offer suggestions for improvement. d. Ask other participants for positive feedback. e. all of the above techniques should be used to encourage trainees.
How are action-oriented and time-oriented listening styles different?
What will be an ideal response?
The idea that social media users tend to show idealized characteristics that don't represent who they are is the
A. fear of missing out. B. dual factor model of social media use. C. idealized virtual identity hypothesis. D. extended real-life hypothesis.
Describe as many techniques as you can recall for stimulating creative thinking during a discussion.
What will be an ideal response?