The totality of features and characteristics of a product or service that determines its ability
to satisfy stated or implied needs is called
a. the needs satisfaction index.
b. the operations effectiveness ratio.
c. the productivity/efficiency ratio.
d. quality.
e. redundancy.
D
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A. one B. two C. three D. four
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What will be an ideal response?
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? Identify and state the historical significance of Ferdinand of Aragon.
What will be an ideal response?
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