The best method for establishing credibility
A. is demonstrating your personal values.
B. is emphasizing your experience with the subject matter.
C. varies from one culture to another.
D. is establishing both your experience and your values.
Answer: C
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Which of the following statements is NOT good advice for ceremonial speakers?
A) Build to an emotional climax. B) Use an appropriate tone for the occasion. C) Use humor to strengthen the presentation. D) Carefully control the length of the speech. E) Answer the question "What shall we do?"
A person's general evaluation of an object is called:
A. belief. B. value. C. assessment. D. attitude.
John is working at sooner nutrition and is helping a customer. He is standing behind the bar and is approximately 4 - 12 feet away. What type of distance is this?
A) Social Distance B) Intimate distance C) Public Distance
Regardless of emotional intensity, conflict is not occurring unless ______.
a. it is happening in real time b. the people must know each other c. there is interaction between people d. it requires only one person