Regardless of emotional intensity, conflict is not occurring unless ______.
a. it is happening in real time
b. the people must know each other
c. there is interaction between people
d. it requires only one person
c. there is interaction between people
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According to the Impact / Money box, “Susan G. Komen Foundation Discovers the Price of
Poor Public Relations,” which of the following is true? a. Their “Race for the Cure” for heart disease was blacklisted by social media in 2011. b. Their founder and CEO, Nancy Komen, provided an immediate and successful social media response to a communication crisis. c. Their problems stemmed from their decision to defund the controversial organization, Planned Parenthood. d. CNN broke the story January 31, 2010 about Komen’s PR problems.
Shawna and Darrel have been assigned to figure out the best date to schedule their annual class dance and party. Shawna wants to establish an ongoing positive communication relationship with Darrel, but it seems as though he is only interested in arriving at a solution to the question at hand. This is probably because Darrel employs which type of listening style?
A. critical B. task-oriented C. analytical D. relational
Strategic communication and organizational communication are separate processes
Indicate whether this statement is true or false.
The use of existing information in books, articles, and electronic databases is known as
A) primary research B) qualitative research C) summative research D) secondary research E) professional research