Greta, the owner of House Mouse Cleaning Services, must be physically present when she cleans a house or office. The need for her presence as the service is performed is an example of the intangibility of services.
Answer the following statement true (T) or false (F)
False
The need for her presence and the customer's presence is an example of how services are produced and consumed simultaneously (inseparability).
You might also like to view...
Costs that change in relation to volume changes, but not in direct proportion to those changes, are known as:
a. Variable costs. b. Semivariable costs. c. Fixed costs. d. Curvilinear costs.
Stress balls are beneficial to service desk analysts, as they can be squeezed and enable blood flow through fingers and arms and can also help strengthen analysts' grips.
Answer the following statement true (T) or false (F)
Quantitative forecasting techniques that are based on assuming that the future can be predicted by the past are referred to as?
a. Associative forecasts b. Time series forecasts c. Qualitative forecasts d. Delphi method
If you find yourself checking the prices of stocks in your portfolio on an hourly basis and you are not a day trader, the most likely cause is
A) the market risk of your stocks. B) the business risk of the management of your companies. C) the low risk tolerance you have to owning stock. D) the political risk of what Congress might do.