A manager attends a really overpriced management seminar on ‘how to implement change management’ by the latest management gurus “Clegg, Kornberger and Pitsis”. The manager thinks to himself, ‘That seminar was great; I learned so much that I’m going to apply it to my work’. This scenario is an example of Fulop and Rifkin’s (1999) concept of ______________.

a. Learning by doing
b. Stories
c. Moneymakers
d. Popular accounts


d. Popular accounts

Business

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Which of the following represents a way in which a salesperson can ensure a good number of personal contacts in a customer's firms?

A. By using specialty advertising items to make the selling firm's presence felt in the customer's firm B. By cultivating three relationships each at three organizational levels of the customer's firm C. By avoiding action on any trust-destroying conflict that the customer may have D. By minimizing the use of strategies like cross-selling, full-line selling, and upselling with the customer's firm E. By using an electronic data interchange system to control communication with the customer

Business

If Canada was to levy a quota on chocolate imported from Denmark

a. Canada would decrease its exports of chocolate. b. the price of chocolate in Denmark would increase. c. employment of workers in Denmark's chocolate industry would increase. d. consumer surplus would decline in Canada.

Business

Which of the following budgets is not directly associated with the production budget?

A) Direct materials purchases budget B) Factory overhead cost budget C) Capital Expenditures budget D) Direct labor cost budget

Business

The issuance of a stock dividend will:

A. not affect total equity. B. decrease total assets. C. decrease paid-in capital. D. increase retained earnings.

Business