Awarding "employee of the month" to a single worker is an example of
a. individualism.
b. collectivism.
c. universal cultural values.
d. self-efficacy.
e. facework
a
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When a speaker is rated as being more attractive, it can have a positive influence on persuasive effectiveness by:
a. increasing liking which increases perceptions of credibility b. increasing perceptions of expertise c. increasing perceptions of similarity d. increasing perceptions attitudinal similarity
When a media company buys a combination of other media companies and/or companies in a non-media business, there is:
a. a horizontal merger b. a vertical merger c. a conglomerate merger d. de-regulation
What term refers to our tendency to attribute our successes to stable, internal causes while attributing our failures to unstable, external causes?
A. Attribution B. Selfishness C. Self-serving bias D. Fundamental attribution error
Active-empathic listening skills are most often associated with what listening style?
a. task-oriented b. critical c. analytical d. relational