You ask your friend if she is enjoying her new aerobics class and she says “Yes” while shaking her head no. This example highlights which function of nonverbal messages?

a. regulating
b. complementing
c. conflicting
d. repeating


c. conflicting

Business

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When writing a persuasive request for action, you should

A) use the hard-sell approach. B) demonstrate that helping you will solve a significant problem. C) ask for more than you actually want so that you'll have a cushion for negotiation. D) avoid flattery. E) use circular reasoning. c

Business

Which of the following is a general guideline that serves as a foundation for a personal code of business ethics?

A) Personal selling is a stepping stone to more legitimate careers. B) Be honest with yourself and with others. C) Tasks come first, relationships second. D) Your values should not be in conflict with those of your employer. E) Selling is about controlling the interaction and managing the relationship.

Business

Bartlett Company's target capital structure is 40% debt, 15% preferred, and 45% common equity. The after-tax cost of debt is 6.00%, the cost of preferred is 7.50%, and the cost of common using reinvested earnings is 12.75%. The firm will not be issuing any new stock. You were hired as a consultant to help determine their cost of capital. What is its WACC?

A. 8.98% B. 9.26% C. 9.54% D. 9.83% E. 10.12%

Business

MRP is NOT capable of:

A) lowering inventory levels. B) helping a firm meet their master schedule commitments. C) telling a firm's suppliers what needs to be made and by when. D) sequencing jobs at a machining center.

Business