The first step in a content analysis is to:

a. Identify a population of documents or other textual sources.
b. Determine the units of analysis.
c. Design coding procedures for the variables to be measured.
d. Test and refine coding procedures.
e. Collect data.


a. Identify a population of documents or other textual sources.

Social Work & Human Services

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Carmen Ortega is conducting an organizational analysis of factors that drive or resist change. The strategy she will select to assist her is most likely a(n)

A. eco-map B. force field analysis C. social network map D. genogram

Social Work & Human Services

The reason that many policies do not produce the intended results is that:

A) Researchers are ill-equipped to gather accurate data. B) Recipients of services tend to exaggerate the benefits. C) Many factors shape people's behavior and development. D) All of these choices.

Social Work & Human Services

What negative outcomes might Debra have been considering in this dilemma for either the client or herself?

Debra Masters, a social worker in private practice, conducted an initial interview with Stephanie Railsback, a young woman also working in the helping professions, who was conflicted about her sexual orientation. Debra was a lesbian herself, open, but discreetly so. As the interview proceeded Debra was increasingly distracted by the question of whether she should disclose her sexual orientation to this client and, if so, when. Her anxiety intensified to such a degree that she had to leave the interview to compose herself and decide what to do to resolve this dilemma.

Social Work & Human Services

All of the following are commonly used to obtain assessment information about students with learning disabilities or

mild disabilities EXCEPT a. case history. b. formal survey tests. c. informal inventories. d. observation. e. EEG reports.

Social Work & Human Services