What is the effect of the payment of an account payable on the current ratio and the quick ratio, respectively? (Assume the current ratio was 2.3 times and the quick ratio was 2.1 times before this transaction.)
a. Decrease in current ratio; no effect on quick ratio
b. Increase in current ratio; increase in quick ratio
c. No effect on current ratio; no effect on quick ratio
d. Decrease in current ratio; decrease in quick ratio
B
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When a country like China is experiencing rapid economic growth, policymakers are likely to:
A) look more favorably on outsiders. B) look less favorably on outsiders. C) experience more resistance toward outsiders. D) feel threatened by outsiders. E) none of the above
Interactional justice refers to ______.
a. whether or not the customer believes company procedures for handling service failures are fair b. an assessment by the customer of the fairness associated with whatever compensation he or she received to rectify a service failure c. the customer’s feeling of being treated with respect and courtesy and given the opportunity to express the complaint fully d. the guest’s satisfaction with the adequacy of the information and communication provided by the organization
When attempting to close a sale, a salesperson most likely believes that a prospect is in the ________ phase of the purchasing decision.
A. desire B. attention C. interest D. action E. conviction
E-mail is appropriate for short, informal messages that request information and respond to inquiries
Indicate whether the statement is true or false