________ assists an organization or its governing body in resolving ethical dilemmas based on the firm's mission, its culture, and its appetite and tolerance for risk.
What will be an ideal response?
Enterprise risk management
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A consumer likes the restaurant "Red Lobster" and so answers "Very Satisfied" to a survey about many dimensions of the restaurant without really paying attention to each specific dimension such as price, product quality, atmosphere, an
This is an example of what is known as the "halo effect." Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1.Bertrand Russell suggested that power can be formalized by granting someone the authority for its exercise. 2.The human relations movement during the 1960s and 1970s challenged the idea that the job of management was to manipulate workers for the benefit of organizations. 3.Simply having the positive regard and respect of others is a potential source of power. 4.The use of coercive power tends to increase referent power, whereas the use of reward power tends to diminish referent power. 5.Covert power is easily observed.
. In the “Entrepreneurship in Action” case study, once Haupt and Alstin knew the reasons why people did not use helmets, what additional information did they gather?
a. information about bicycle accidents b. information about different helmets used around the world c. information from engineers who study the safety features of helmets d. information from professional cyclists regarding why they wear helmets
The critics of scientific management claimed that
A. managers may ignore appropriate rules and regulations. B. it leads to too much authority being vested in too few people. C. managers were not trained to apply the principles of the theory. D. it did not help managers deal with broader external issues. E. organizations that need rapid decision making and flexibility may suffer with this approach.