A narrow span of control is appropriate when
A) jobs are similar.
B) performance measures are comparable.
C) the organization is flat.
D) many reporting levels exist.
E) the manager can easily control many subordinates.
D) many reporting levels exist.
Explanation: The span should be wider when jobs are similar and performance measures are comparable. If the opposite conditions exist, a narrow span of control may be more appropriate. The optimal span of control maximizes effectiveness because it is narrow enough to permit managers to maintain control over subordinates but not so narrow that it leads to overcontrol and an excessive number of managers.
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