Explain the two common punctuation styles used in business letters


Letters using mixed punctuation style have a colon after the salutation and a comma after the complimentary close. Letters using open punctuation style omit the colon after the salutation and the comma after the complimentary close.

Business

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The data below is for Music Corporation for 2016. Accounts receivable—January 1, 2016 $236,000 Credit sales during 2016 820,000 Collections from credit customers during 2016 590,000 Customer accounts written off as uncollectible during 2016 8,000 Allowance for doubtful accounts—January 1, 2016 8,700 Estimated uncollectible accounts based on an aging analysis 9,600 Refer to the data for Music

Corporation. What is the balance of Accounts Receivable at December 31, 2016? a. $336,000 b. $448,400 c. $458,000 d. $466,000

Business

In the twenty-first century, public relations practitioners should pay special attention to the Web. If a PR specialist is confronted by negative blogging on a Web site not controlled by the organization, he or she should

a. totally ignore it b. post a counter-argument on the blogger's Web site using an assumed name c. post a carefully thought out and worded response on the blogger's Web site identifying the posting as coming from the organization d. call lots of friendly bloggers and others who think highly of the organization and ask them to put something positive in other blogs e. create their own blog and "join the fray"

Business

When a union tries to create negative publicity surrounding an employer's behavior in a labor dispute to get other members of the community (business and financial partners, consumers, politicians, and government) to pressure it to settle it is known as a _______________________________.

Fill in the blank(s) with the appropriate word(s).

Business

A covenant allows a landlord to evict a tenant if there is a violation of the lease

a. True b. False Indicate whether the statement is true or false

Business