Rebecca’s manager has asked her to attend training on the department’s new process for completing purchase orders and soliciting bid proposals. However, Rebecca likes the current process for doing these tasks and sees no reason to change it. Therefore, she refuses to attend the training. It appears that Rebecca’s ______ to attend training is low.

A. time
B. need
C. self-efficacy
D. willingness


D. willingness

Business

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Software as a Service (SaaS) may include:

a. video hosting and streaming b. word processing c. e-mail d. all of the above

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Discuss how we base our perceptions within a customer service framework.

What will be an ideal response?

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A(n) __________ requires estimating inventory balances during the year for interim financial statements and a formal count of all inventory items at the end of the year

a. periodic inventory system b. inventory control account c. perpetual inventory system d. inventory cost method

Business

Mark M. Upp has just been fired as the university book store manager for setting prices too low (only 20 percent above suggested retail). He is considering opening a competing bookstore near the campus, and he has begun an analysis of the situation

There are two possible sites under consideration. One is relatively small, while the other is large. If he opens at Site 1 and demand is good, he will generate a profit of $50,000. If demand is low, he will lose $10,000. If he opens at Site 2 and demand is high he will generate a profit of $80,000, but he will lose $30,000 if demand is low. He also has decided that he will open at one of these sites. He believes that there is a 50 percent chance that demand will be high. He assigns the following utilities to the different profits: U(50,000 ) = ? U(-10,000 ) = 0.22 U(80,000 ) = 1 U(-30,000 ) = 0 For what value of utility for $50,000, U(50000), will Mark be indifferent between the two alternatives?

Business