Economic theory predicts that rational customers will collect information only to the point at which the marginal benefit of obtaining the information in terms of incremental value to making a choice equals the marginal cost
Indicate whether the statement is true or false
TRUE
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You plan on conducting a Level 3 evaluation (per Kirkpatrick’s evaluation model) to show how successfully call center agents are using the techniques (that they learned from e-learning courses) during their actual calls. This evaluation is aligned with the ______ category of Brinkerhoff’s training impact model.
a. program capabilities b. critical actions c. key results d. business goals
Explain what you would do if you were given a longer time to speak than you anticipated.
What will be an ideal response?
Brainstorm your ____________
a. organization b. research c. content d. purpose
Which of the following terms is correctly described?
a. Lean manufacturing allows a company to achieve efficient levels of high-volume, low-cost production. b. Synchronous manufacturing reduces flexibility in responding to customer demand. c. Agile manufacturing refers to manufacturing in multiple locations. d. Distributed manufacturing refers to using different teams in the manufacturing process to maintain objectivity.