The key attribute that firms need to develop in their managers to improve their innovative potential is
A. social intelligence
B. experimental intelligence
C. emotional intelligence
D. creative intelligence
Answer: D
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Inequitable workloads can lead to which of the following relationship concerns?
A. stability B. resentment C. satisfaction D. reaffirmation
Emphasizing how your product or service meets your audience's needs is part of which aspect of the AIDA approach for organizing sales messages?
A) Grabbing your audience's attention B) Creating a sense of desire in your audience C) Making it easy for the audience to act D) Building your audience's interest E) Letting your audience know how to respond
It is fair to say that in the 21st century, the Internet has become a medium for ________
A) consumer activism B) consumer legal action C) consumer e-mail campaigns D) governments to advance new products
Which of these tips regarding the use of handouts as a visual aid is most accurate?
A) Handouts should be discussed during the presentation, but they should not be distributed until the presentation is finished. B) Savvy speakers no longer distribute handouts because audiences view the lowly handout as outdated and environmentally unfriendly. C) Handouts should be included in the registration packet, along with name tags, lunch tickets, and other event materials distributed prior to the presentation. D) All answer choices are correct statements about handouts.