What led Sysco executives to pay attention to the human capital indices?
A. The downturn in the economy
B. The LAMP model
C. A correlation between work climate/employee-engagement scores, productivity, retention, and pretax earnings
D. A causation that higher sales lead to higher employee engagement
Answer: C
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A. 10 B. 13 C. 16 D. 19
______ is the expectation that successful performance of the task will lead to the desired outcome.
A. Expectancy B. Reinforcement C. Valence D. Instrumentality E. Effort
Preparing an agenda for an expert before an interview with a journalist helps to ________
A) specify what questions the expert should ask B) manage logistical details of the interview C) explore the format of the interview D) maintain the focus of the interview E) provide names of external experts
Which of the following is NOT considered to be one of the six greenhouse gases?
a. carbon dioxide b. hydrogen peroxide c. nitrous oxide d. methane