The type of listening that facilitates the needs and feelings of another person is
a. discriminative listening.
b. evaluative listening.
c. appreciative listening.
d. empathic listening.
Answer: d,
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Negative consequences of conflict may be due to __________.
A. unfair fighting methods B. close examination of the reasons for the conflict C. revealing one's needs within a relationship D. the need to examine issues objectively
Intelligent inference and empathy are unrealistic methods to use when attempting to gather information on your audience.
Answer the following statement true (T) or false (F)
Stereotyping and prejudice often result from ignorance and lack of experience interacting with the group one views as odd, inferior, or frightening.
Answer the following statement true (T) or false (F)
According to the human relations approach to
leadership, people are only motivated by the current working conditions such as the working environment and salary, not recognition and how interesting the work is. Indicate whether this statement is true or false.