An entrepreneur who is decisive, tenacious, disciplined, and willing to make sacrifices demonstrates which of the following characteristics?
A) leadership
B) commitment and determination
C) opportunity obsession
D) creativity, self-reliance, and ability to adapt
E) motivation to excel
B) commitment and determination
Explanation: Successful entrepreneurs show commitment and determination, meaning they are decisive, tenacious, disciplined, willing to sacrifice, and able to immerse themselves totally in their enterprises.
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A. competence B. effectiveness C. ethics D. perception
In the context of service quality, which of the following statements is true of reliability?
a. It involves providing prompt service to customers. b. It involves being caring and paying individualized attention to customers. c. It refers to the knowledge and courtesy of employees. d. It is performing the service right the first time.
Answer the following statements true (T) or false (F)
SFAC No. 5 appears to deny one of the main tenets of the efficient markets hypothesis.
Which of the following statements is true with regard to transportation costs?
a. They are a significant portion of a firm’s total supply chain expenses. b. They represent more than 80% of total logistics costs. c. They are not reflected in a company’s financial statements. d. They discourage a firm from outsourcing.