Office politics can be defined as actions taken by office employees to influence others for personal reasons
Indicate whether the statement is true or false.
TRUE
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Appliance America's customer complaints have increased because its drivers often get lost when attempting deliveries, which means that the deliveries arrived late. The drivers have resisted using GPS systems, claiming they know their territories. But managers are now encouraging them to look for the best solution to the increased level of customer complaints. Appliance America is in the ________ stage of Lewin's change model.
A. changing B. unfreezing C. evaluation D. learning E. refreezing
Under ______, the hierarchy of people is replaced by a hierarchy of purpose to foster collaboration.
a. bureaucracy b. meritocracy c. autocracy d. holacracy
If the net present value (NPV) of an investment is zero, then the internal rate of return (IRR) is:
A) less than the discount rate. B) more than the discount rate. C) equal to the discount rate. D) negative.
The approach that is used for analyzing decision trees is called:
A) maximax B) maximin C) Laplace D) minimax regret E) expected monetary value