The last customers to adopt a new product or service are called ________
A) early adopters
B) early majority customers
C) late majority customers
D) laggards
E) innovators
D
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The Property, Plant, and Equipment category includes long-term investments
a. True b. False Indicate whether the statement is true or false
______ is the ability of a company to fully deliver all the orders placed by the customers.
A. Order fill rate B. Delivery safety C. Order delivery completeness D. In-stock probability
When comparing one product offering to the next-best-alternative the supplier may invite the customers to participate in the customer value research
The supplier's team members relate the list of value elements and which elements they regard as points of parity and points of difference. _______ are value elements about which the customer disagrees with the team's evaluations. a. points of parity b. points of difference c. value word equations d. points of contentions
All aspects of software are protected by copyright law
Indicate whether the statement is true or false