Of the following statements, which most accurately describes the part gender plays in conflict style?
a. Gender is less important in determining conflict style than the behavior of the other person in the conflict.
b. Research indicates that the stereotype of women as passive is nearly 90% accurate.
c. There are virtually no discernible differences between the conflict styles of men and women.
d. When actual behaviors are observed, women are more likely to withdraw from discussion issues than men are.
e. All of these answers are correct.
Answer: a
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Which of the following statements is the strongest reason why small group norms are formed?
A) Norms develop in small groups to satisfy the individual goals of small group members. B) Small groups have norms because of the expectations of other organizations. C) Small groups develop norms because the norms enable small group members to attain group goals and satisfy interpersonal needs. D) Small group norms develop to give members the opportunity to be independent while accomplishing a single task. E) Small groups form norms because society expects small groups to have identifying characteristics.
All of the following characteristics describe the benefits of assertiveness except:
a. winning more arguments b. expressing your feelings appropriately c. speaking up for your rights when appropriate d. expressing disagreement on important issues e. asking others to change their inappropriate or offensive behavior
According to Ogden and Richard's triangle of meaning, an interpreter is the sender—NOT the
receiver—of a message. Indicate whether the statement is true or false
The organizational conflict that segregates employees based on personal attributes is called
a) discrimination b) sexual harassment. c) whistle-blowing. d) superiority.