Dean recently had a BRZ broadband connection installed. However, the connection was bad and he didn't get the quality he required. He contacted BRZ about the problem, but the company did not solve his problem. Dean switched to Blue Broadband
Which of the following was the cause of Dean's switching behavior?
A) involuntary switching
B) competition
C) response to service failure
D) service encounter failures
E) inconvenience
C
You might also like to view...
A design patent will last for
A. 14 years from the date of the filing of the application with the U.S. Patent and Trademark Office. B. 20 years from the date of the approval of the application granted by the U.S. Patent and Trademark Office. C. 14 years from the date of the approval of the application granted by the U.S. Patent and Trademark Office. D. 20 years from the date of the filing of the application with the U.S. Patent and Trademark Office.
In RBC models, the government
A. is the main source of business cycles. B. plays little role in the business cycle. C. can affect the business cycle through predictable fiscal policy. D. can affect the business cycle through predictable monetary policy.
Which of the following is the suggested four-step sequence for an inductive outline?
a. Mention the product, service, or idea; get the reader's attention; present solid evidence of quality; and encourage action. b. Mention the product, service, or idea; get the reader's attention; ask for specific action; and present documentable evidence of claims. c. Get the reader's attention; introduce the product, service, or idea; present valid evidence of claims; and ask for action. d. State your reason for writing; mention your product or service, present convincing evidence regarding the claims made; and encourage action.
KyoTek uses a system of progressive discipline. KyoTek follows the typical system of this method, meaning that it will start with a written warning. If that doesn't have the desired effect, they will progress through oral warning, suspension, and ultimately discharge.
Answer the following statement true (T) or false (F)