What stage of the listening process is involved when you choose to ignore certain sounds in favor of others?
a. selecting
b. understanding
c. attending
d. interpreting
A
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Which of Caribou’s Instagram metrics showed the greatest percentage increase over the course of the year in which the campaign ran?
a. Instagram followers b. organic posts using #cariboucoffee c. average likes per post d. average shares
Elfie is generally considered by her boss to be very good at being aware of, understanding,
and managing the emotions of those people who work for her. She has also demonstrated the ability to do the same with her own emotions. Because of these abilities, it may be said that Elfie exhibits a high level of A) information triage. B) emotional intelligence. C) critical listening. D) listener apprehension.
In order to improve your listening skills, you should
A) pay attention to how the rest of the audience reacts. B) pretend to listen even if you are not interested in the subject. C) think along with the speaker. D) write down only important ideas.
Speeches of _____ are speeches in which you show how to do something or how something works
A) contention B) description C) definition D) demonstration