What are some responses to conflict, and how do these responses affect the success or failure of a team?
What will be an ideal response?
Conflict management affects the success of virtual teams. In a recent study, avoidance hurt performance. Accommodation-conceding to others just to maintain harmony rather than assertively attempting to negotiate integrative solutions-had no effect on performance. Collaboration had a positive effect on performance. The researchers also uncovered two surprises: compromise hurt performance, and competition helped performance. Compromises hurt because they often are watered-down, middle-of-the-road, suboptimal solutions. Competitive behavior was useful because the virtual teams were temporary and under time pressure, so having some individuals behave dominantly and impose decisions to achieve efficiency was useful rather than detrimental.
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The general idea of leading versus managing is that
a. Leading focuses on stability and the smooth running of operations b. Leading takes the most amount of time to gather the people behind you c. Leading consists of creating a vision and influencing others to achieve goals d. Leading focuses on the day-to-day activities to get a job done
Answer the following statements true (T) or false (F)
1. Nearly every U.S. union contract contains a righttosue clause in which employees are entitled to file a legal challenge to managerial actions that they feel violate their rights under the contract. 2. Today, nearly every union contract in the United States contains a grievance procedure to resolve allegations by employees and/or the union that the employer has violated the contract. 3. When workplace disputes arise in a unionized setting, employees are expected to pursue their concerns through a formal grievance procedure rather than through a strike. 4. Union contracts covering blue collar workers typically state the wage rate tied to the knowledge, skills, abilities, and performance of each individual holding the jobs. 5. A recognition clause, a successorship clause, and a communication clause are all considered to be clauses that protect union rights.
The board of directors establishes corporate policy. The board of directors owes the duty of ____________________ and the duty of ____________________ to the shareholders.
Fill in the blank(s) with the appropriate word(s).
A coding specialist must be knowledgeable in which of the following?
A) HCPCS, ICD-9, and CPT-4 B) CPT-4, HPCS, and ICD-9 C) CPT-4, ICD-9, and ICPCS D) IPT-4, ICD-9, and HIPAA