Which therapeutic communication technique is being used in this nurse–client interaction? Client: "When I get angry, I get into a fistfight with my wife or I take it out on the kids"
Nurse: "I notice that you are smiling as you talk about this physical violence". A. Encouraging comparison
B. Exploring
C. Formulating a plan of action
D. Making observations
D
The nurse is using the therapeutic communication technique of making observations when noting that the client smiles when talking about physical violence. The technique of making observations encourages the client to compare personal perceptions with those of the nurse.
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