The "house of quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

Answer the following statement true (T) or false (F)


True

By building a house of quality matrix, the cross-functional QFD team can use customer feedback to make engineering, marketing, and design decisions. The matrix helps the team translate customer requirements into concrete operating or engineering goals.

Business

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The Pillsbury Dough character used by Pillsbury is an example of which type of executional framework?

A) animation B) dramatization C) testimonial D) fantasy

Business

Which of the following is not true about Six Sigma?

A. It literally means a maximum of 3.4 defects per thousand occurrences. B. It is a process for reducing defects and eliminating variation. C. The CEO is often the driving force for implementing Six Sigma. D. It includes five steps: define, measure, analyze, improve, and control.

Business

A cold site backup approach is also known as

a. internally provided backup b. recovery operations center c. empty shell d. mutual aid pact

Business

A consumer demanding a product from a retailer after watching an ad on television has responded to a pull promotional advertising strategy

Indicate whether the statement is true or false

Business