After salesperson Danny O'Reilly has made a sale, he asks his customer if she knows of anyone else who might also be interested in buying his products. Referrals such as these are one method used in ________
A) prospecting
B) cold calling
C) the preapproach
D) qualifying
E) completing follow-up
A
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In a job-order costing system, the net cost of normal spoilage is equal to
a. estimated disposal value plus the cost of spoiled work. b. the cost of spoiled work minus estimated spoilage cost. c. the units of spoiled work times the predetermined overhead rate. d. the cost of spoiled work minus the estimated disposal value.
Identifying an unserved or underserved market segment and serving it through a strategy that is distinguished in the mind of the consumer is called
A. the marketing concept. B. the wheel of retailing. C. retail positioning. D. targeted retailing. E. scrambled merchandising.
Although commercial paper may be either negotiable or nonnegotiable, only ______ fall under the UCC
a. nonnegotiable instruments b. negotiable instruments c. real instruments d. unconditional instruments e. conditional instruments
In general, the NLRB and the courts will not permit outside union organizers access to:
a. employees who wish to unionize b. employees who oppose unionization c. management of companies that compete with the company opposing unionization d. the property of a company opposing unionization e. none of the other choices