Which of the following questions should be avoided during a job interview?
a. Can you tell me your birth date?
b. If the opportunities in your previous assignment were good, why did you leave it?
c. Can you relate an instance in which you resolved a conflict with a co-worker?
d. What motivates you at work?
a
FEEDBACK: a. Correct.
b. Incorrect.
c. Incorrect.
d. Incorrect.
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When qualifying sales prospects, Jason places each lead in one of four baskets ranging from A to D with A leads the best and D leads the worst. Using this method of categorization, the appropriate strategy for "A" leads would be:
A) do nothing currently, but monitor the lead for possible future changes B) contact the lead using telemarketers C) receive a sales call from one of the firm's salespeople D) send the lead marketing materials and encourage them to make inquiries if they are interested
Emotion states are more diffuse, less intense, and more enduring than mood states, which tend to be more intense and directed at more specific targets.
Answer the following statement true (T) or false (F)
The four consumer rights as stated by President Kennedy about 50 years ago are _____
a. value, choice, safety, and to be heard b. safety, information, choice, and to be heard c. low prices, competition, return policy, and credit d. information, choice, safety, and credit
Which of the following is used by methods analysis in analyzing body movement at the workstation level?
A) MTM chart B) flow diagram C) operations chart D) process chart E) improvement chart