Improving your communication skills will enhance your career because:

A) having great ideas won't help you much, unless you can communicate them effectively.
B) the higher you rise in an organization, the more important your communication skills will be.
C) you'll need to connect with decision makers outside of your area of expertise.
D) all of the above


Answer: D) all of the above

Communication & Mass Media

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Jillian, the CEO of Pine, Inc., is being interviewed by a TV anchor about a brand-new cellular phone her company recently launched. After asking a few questions about the phone specs, the anchor decided to go a step further by asking about the company’s economic status. Jillian was not prepared for such a question. What step should Jillian take?

a. Repeat or rephrase the question b. Use organizational signposts c. Listen carefully and nonjudgmentally d. Neutralize hostile questions

Communication & Mass Media

When Professor Glass lectures behind a lectern, far from her students, she is exhibiting

immediacy. Indicate whether the statement is true or false

Communication & Mass Media

Miguel is preparing a speech to commemorate the 100th anniversary of the founding of the company he now runs. He has crafted the following thesis statement: "How could my great-grandfather possibly have foreseen that his small machine shop would someday grow into the world's largest screw manufacturer?" Is this a good thesis statement, and if not, what is wrong with it?

A. This thesis statement is in the form of a question. B. This is a good thesis statement. C. This thesis statement makes exaggerated claims. D. This thesis statement is not concise enough.

Communication & Mass Media

Headlines are written in the present tense, such as "Red Sox Win World Series."

Indicate whether the statement is true or false

Communication & Mass Media