Ceremonial speaking addresses all of the following questions except

a. who are we?
b. what have we accomplished?
c. what is the capital of Estonia?
d. what can we become together?


c

Communication & Mass Media

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This occurs when we sense that our friends are similar to us in their personalities, likes and dislikes, strengths and weaknesses

a. friendship tension b. perceived homophily c. implicit friendship rules d. sensation seeking

Communication & Mass Media

________ occurs when group members think they have the same meaning for a word or phrase but in actuality they do not.

A. Interpretation B. Paraphrasing C. Understanding D. Quantifying E. Bypassing

Communication & Mass Media

Depenetration is the process in a relationship when partners find less reward in their relationship and start closing off to each other

Indicate whether the statement is true or false.

Communication & Mass Media

Max Power, a multinational company, wanted to gather customer reactions for its customer service activities. So the company decided to analyze the customer reactions through online networks

How can this objective be achieved effectively, and what benefit does it have? a) Using social media tools; to help companies develop ways to provide information about social media efforts b) By web analysis; to gauge web traffic and impact of the website on groups c) Conducting social media participatory research; to listen to the consumers in virtual social settings d) By digital analysis; to learn to analyze the thoughts of the consumers in social media

Communication & Mass Media