Which of the following terms refers to the belief that the management techniques used in one's own country are best no matter where or under what conditions they are applied?
A. geocentrism
B. nationalism
C. parochialism
D. ethnocentrism
Answer: D
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In which of the following does a customer respond to the technical quality of a service?
A) Sara's preferred hair stylist is some miles away, but Sara goes to him because his styles suit her looks. B) Kathy tries out a new restaurant every week, because she likes to experience the variety. C) Bill has gone to the same chiropractor for the past fifteen years, because he is friendly and takes the time to listen to Bill. D) Ray avoids going to the bank as far as possible because the manager is rude and unhelpful. E) Alex has no interest in theater, but goes often because her best friend loves plays.
When managers have already defined the problem prior to calling upon researchers, then researchers must resist the temptation to go along with the first definition suggested
Indicate whether the statement is true or false
CRM software is used to manage information about:
A) research and development B) competitors C) prospects and customers D) strategy E) market trends
Ruiz Co. provides the following unit sales forecast for the next three months: January February March Sales units3,000 4,200 5,000 The company wants to end each month with ending finished goods inventory equal to 10% of the next month's sales. Finished goods inventory on December 31 is 300 units. The budgeted production units for January are:
A. 2,880 units. B. 3,420 units. C. 3,720 units. D. 3,120 units. E. 3,000 units.