CRM software is used to manage information about:
A) research and development
B) competitors
C) prospects and customers
D) strategy
E) market trends
C
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An external search for product information is likely to occur when
A. the risk of making a wrong purchase decision is low. B. review of past experience provides adequate information. C. the cost of gathering information is low. D. the item is for personal use rather than for professional use. E. the item is frequently purchased.
If the auditor believes that financial statements prepared on the entity's income tax basis are not suitably titled, the auditor should:
A. Issue a compilation report. B. Explain in the notes to the financial statements the terminology used. C. Modify the auditor's report to disclose any reservations. D. Issue a disclaimer of opinion.
Which theory recommends providing an organizational environment and response patterns that reward and encourage desirable behaviors while discouraging or punishing undesirable ones?
a. Equity theory b. Expectancy theory c. Goal setting theory d. Reinforcement theory
Negative transfer happens when no learning occurs during training, and subsequently, there is no on-the-job impact.
Answer the following statement true (T) or false (F)