Answer the following statements true (T) or false (F)
1.Frederick Taylor was greatly concerned with employee motivation.
2.The importance of human cooperation in organizations was emphasized in the Hawthorn study’s definition of a formal organization.
3.The psychological theories of Sigmund Freud are useful when looking at adults in organizational settings.
4.Positive organizational scholarship focuses on what is wrong with people and their deficiencies.
5.One assumption that guides the exploration of organizational behavior in the public sector is that public service is about serving others.
6.Management approaches that disrespect or ignore employees can be effective for short-term results.
1.False
2.false
3.false
4.false
5.true
6.true
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In the performing arts world, box office technology has remained virtually unchanged since the 1980s. Tessitura is trying to change that by tracking every patron transaction, including ticket purchases, fund-raising, volunteering, and gift shop purchases, in one database. The information can help symphonies, operas, and theaters develop customer profiles to tailor sales messages to specific individuals. Tessitura will allow arts groups to engage in
A. societal marketing. B. market mining. C. mainstream marketing. D. market aggregation. E. relationship marketing.
Franklin & Marshall College wishes to contact high school seniors at independent schools in Pennsylvania. Which of the following media would be most effective and efficient?
A) a Facebook page for the college B) local newspapers ads throughout the state C) radio ads throughout the state D) a direct mail piece sent to selected students E) billboards throughout the state
Which of the following is not considered a rich medium for communication?
A) oral presentation B) chat over coffee C) phone call D) email E) formal department meeting
Meetings or speeches held by the employer during working hours which employees are required to attend is called ________ speeches
a. captive-audience b. presidential c. mandatory d. in-house