In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?
A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.
A
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Paul has been tasked with creating a new microsite on his engineering company's intranet. The site will house company-approved design procedures and efficiency strategies for all employees. Creating the design microsite is a form of
A. strategy management. B. e-management. C. project management. D. knowledge management. E. morale management.
SCENARIO-BASED QUESTIONS Concise Language Improves the Quality of a Résumé Interviewers quickly scan a résumé in about 40 seconds to learn about a job candidate's skills, accomplishments, and attributes. Because interviewers spend such a short time
reading résumés, the writing must be direct and simple. Victor, a recent college graduate, designs a résumé and writes the following statements in his résumé to describe his accomplishments. a) I was a receptionist at a doctor's private practice. My work included taking appointments, filing charts, answering phones, and running errands. b) I was a sales person at a hardware store and was selling windows, doors, and tools and providing other customer services. I eventually became a manager at the hardware store. My responsibilities were ordering products and supplies, as well as supervising five employees. c) I spent two summers working at the university's admission office, showing prospective students around the campus and answering phone calls and performing other clerical duties. d) I was a summer camp counselor for special children. My responsibilities included handling special activities and providing daily assistance to kids as required. Required: Rewrite the work experience section of Victor's résumé to make it more effective.
Diversity initiatives can help companies increase the skill base and range of talent for which type of employees?
a. executives b. part-time employees c. minority d. women
Statements of how the service objectives will be achieved and the methods employed to achieve those objectives are called
A. strategies. B. SWOT analyses. C. goals. D. performance indicators.