A health care organization frequently uses case managers. The care delivery system that would most likely support this role of the nurse would be:
1. Functional nursing.
2. Case method.
3. Primary care nursing.
4. Team nursing.
Functional nursing.
Rationale: The chief function of the case manager is to collaboratively plan, coordinate, and evaluate services in a cost-effective manner. Nurse case managers interact with health care team members to reduce fragmentation and improve outcomes. In many settings, case managers do not provide direct patient care. Because functional nursing is the most fragmented type of care, case managers are necessary. In the case method of patient care, the registered nurse often will serve as the manager of patient care. Within the primary care nursing model, the primary nurse will function in the role of case manager. Within team nursing, the team leader can function in the role of case manager.
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