Frank starts his calls by saying, "Hi, this is Frank, it is good to hear from you but I have only ten minutes to talk." This is an example of?
A. Returning nonurgent calls in batches
B. Identifying time limits
C. Developing a phone screening
D. Poor phone etiquette
Answer: B
You might also like to view...
Define and give an example of mass communication
What will be an ideal response?
Of the four methods of delivering a speech, which method requires a good deal of time to prepare, edit,revise, and type for final delivery and needs added practice for fluent, conversational delivery and adequate eye contact?
a. speaking from manuscript b. impromptu speaking c. speaking from memory d. speaking extemporaneously
Conner works as a publicist for the San Antonio Spurs, an NBA team. Which of the following would be one of Conner’s job tasks?
a. compiling media kits with player statistics b. selling season tickets on the team website c. developing artwork for billboards and print ads d. providing input about the team roster
Culture
What will be an ideal response?