Trisha works in an upscale department store. She has been instructed by the management staff that she can take up to 20 percent off a product if it appears damaged in some way. In addition, Trisha is encouraged to help customers as she sees fit, including giving customers discount coupons on future purchases if they return a product because they weren't satisfied. The management at Trisha's store is practicing
A. employee equity.
B. standardization.
C. empowerment.
D. relationship management.
E. quality control.
Answer: C
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An anti-smoking campaign that showed autopsies of people who died of lung cancer had no effect on the rate that teenagers took up smoking. Why do you think the campaign was ineffective?
What will be an ideal response?
Anna Mia is excited about studying the behavioral science approach in her Principles of Management class. She feels well prepared to study this approach because she has already taken classes in ______, ______, and ______, all of which inform the behavioral science approach.
a. sociology; economics; management science b. economics; philosophy; research c. economics; psychology; sociology d. psychology; sociotechnical theory; economics
Which of the following statements is False
a. It is not important to understand the classification of fixed and variable overhead as products move from one department to another. b. Separate departmental overhead rates generally provide better information for planning and controlling than do plant wide overhead rates. c. The degree of automation in a plant or department will influence its predetermined overhead rate. d. A company with multiple departments that uses significantly different types of work effort should use separate departmental predetermined overhead rates.
Items that are included on a bank statement and increase the bank account balance are called ____________________
Fill in the blank(s) with correct word