An operations management intern has been hired and will review and suggest enhancements to contracts with a firm’s suppliers. The intern is involved in which process?

a. Demand management
b. Customer service management
c. Manufacturing flow management
d. Supplier relationship management


d. Supplier relationship management

Business

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This question contains two parts; be sure to answer both. First, what is servant leadership, and what are the characteristics of a servant leader? Second, assume that you are the manager of a college cafeteria. The cafeteria serves meals to students, faculty, and staff. Describe four different ways in which you might use servant leadership to improve the customer service provided by your staff.

What will be an ideal response?

Business

Purchase discounts are discounts that a buyer takes for the early payment of merchandise

Indicate whether the statement is true or false

Business

Visual enhancements in a business document

a. are unnecessary when the writing is effective. b. distract from important information in long, complex documents. c. can be overused and create clutter. d. can be applied easily using word processing features.

Business

Suppose you read a website that says that a national organization found that attendance rates at high schools in U.S. cities is improving. On what type of data source is the claim in this story? based?

a. These data are results of an observational study

b. These data are responses from a survey

c. These data are distributed by an organization

d. These data are collected by ongoing business activities.

e. These data are outcomes of a designed experiment.

Business