Michael Jordan is an icon in basketball. Many people buy shirts with his name on them. Jordan's iconic status gives him ________ power.
A. collaborative
B. reward
C. referent
D. structural
E. coercive
Answer: C
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The following are internal stakeholders, except:
A) employees B) labor unions C) shareholders D) customers
A competitor analysis requires the assessment of all of the following EXCEPT the competitors' ________
A) objectives B) organizational hierarchy C) strategies D) strengths and weaknesses E) reaction patterns
On March 12, Klein Company sold merchandise in the amount of $7,800 to Babson Company, with credit terms of 2/10, n/30. The cost of the items sold is $4,500. Klein uses the perpetual inventory system and the gross method of accounting for sales. On March 15, Babson returns some of the merchandise. The selling price of the merchandise is $600 and the cost of the merchandise returned is $350. Babson pays the invoice on March 20, and takes the appropriate discount. The journal entry that Klein makes on March 20 is:
A.
| Cash | 4,500 | |
| Accounts receivable | 4,500 |
B.
| Cash | 7,644 | |
| Sales discounts | 156 | |
| Accounts receivable | 7,800 |
C.
| Cash | 7,056 | |
| Accounts receivable | 7,056 |
D.
| Cash | 7,056 | |
| Sales discounts | 144 | |
| Accounts receivable | 7,200 |
E.
| Cash | 7,800 | |
| Accounts receivable | 7,800 |
All salespeople suffer losses, either through the loss of a sale or an entire account to a competitor. What can a salesperson do to win back a customer?
What will be an ideal response?