All salespeople suffer losses, either through the loss of a sale or an entire account to a competitor. What can a salesperson do to win back a customer?
What will be an ideal response?
(1) Visit and investigate. Find out the real reason the sale or account was lost. (2) Be professional. (3) Don't be unfriendly. Never criticize the competition. (4) Keep calling. Treat the customer like a prospect.
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Identify the four ways suppliers make commitments to assist reseller firms in delivering value
What will be an ideal response?
Which of the following is included in the entry to record accrual of warranty expense?
A) a debit to Warranty Expense B) a credit to Merchandise Inventory C) a credit to Warranty Expense D) a debit to Estimated Warranty Payable
Logan sold a corn futures contract using the initial margin of $2,700. His maintenance margin is $2,000. The price of began to rise in early summer, but Logan wants to keep his contract
When his margin falls below $2,000 (minimum maintenance) A) his contract will be automatically sold or canceled. B) he does not need to do anything since the most he can lose is $2,700. C) he will need to deposit at least $700 with his broker to bring his margin back up to the initial deposit. D) he will need to deliver the corn immediately.
A variable that cannot be measured in numerical terms is called
a. a nonmeasurable random variable b. a constant variable c. a dependent variable d. a qualitative variable