Olivia's friend Amanda is telling her a lengthy story about how her boss did not select her for a special assignment. As Amanda continues her story, Olivia is unsure how Amanda feels about not being selected. What action would be the most effective for helping Olivia understand Amanda's emotion?
A. Olivia should mimic Amanda's facial expressions during the conversation.
B. Olivia should stare into Amanda's eyes to look for indications of more subtle emotions.
C. Olivia should look at the facial expressions of other people nearby who are eavesdropping on their conversation.
D. Olivia should pay attention to Amanda's body language to look for signs of stiffening and head nodding
Answer: A
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