What does the author suggest you do to make your language appropriate?
A) Generally avoid ethnic expressions.
B) Use unfamiliar terms.
C) Use formal language.
D) Use slang.
Answer: A
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Partners who listen to each other and offer suggestions for dealing with the conflict at hand exhibit ______.
a. symmetrical withdrawal b. symmetrical negotiation c. symmetrical escalation d. withdrawal–pursuit
Explain how an organization’s message might be presented differently to a target audience when it appears in social media versus earned media.
What will be an ideal response?
The process of changing or reinforcing attitudes, beliefs, values, or behavior is called _____
a. informing b. entertaining c. persuading d. refuting
It has been found that women often use language differently from men in that:
A. Women are more direct and declarative than men B. Women express more rapport than men C. Women use less grammatically correct language than men D. All of the above E. None of the above