Knowing the correct steps to take once problems develop is a function of a team's:

A) Communication ability.
B) Technical task ability.
C) Troubleshooting ability.
D) Client acceptance ability.


B

Business

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During Lewin's refreezing stage, managers should

A. make employees dissatisfied with the present way of doing things. B. give employees the tools for change. C. provide benchmarking results. D. reduce the barriers to change. E. reinforce the desired change in the employees.

Business

Identify whether the following tests are tests of controls, substantive analytical procedures, tests of details of transactions, or tests of details of account balances.1) Select a sample of customer receivables and send positive confirmations to each customer.2) Examine monthly bank reconciliations for the internal auditors' initials indicating internal verification and review of the reconciliation.3) Select a sample of entries in the sales journal and trace each to the shipping documents.4) Compute receivable turnover and compare with previous years.5) For a sample of new customers, determine whether credit approval was properly administered and documented.6) Compare the dates on a sample of sales invoices with the dates of shipment and the dates the transactions were recorded in the

sales journal. What will be an ideal response?

Business

An employee receives an hourly rate of $15, with time and a half for all hours worked in excess of 40 during the week. Payroll data for the current week are as follows: hours worked, 46; federal income tax withheld, $110; cumulative earnings for the year prior to this week, $24,500; Social security tax rate, 6% on maximum of $100,000; and Medicare tax rate, 1.5% on all earnings; state

unemployment compensation tax, 3.4% on the first $7,000; federal unemployment compensation tax, .8% on the first $7,000. What is the net amount to be paid the employee? A) $569.87 B) $539.00 C) $625.00 D) $544.88

Business

One of your goals in sending messages is to project a professional and positive image. One technique to project the proper image is by A) responding briefly without providing clear details

B) employing an irate tone. C) using forceful or aggressive language. D) controlling your emotions.

Business