Everyone in Nelson's study group silences their phones when they meet. When one woman's phone chimes repeatedly during a session, everyone stares at her until she puts it away. This is demonstration of __________.

A. an agenda
B. an unwritten norm
C. a group conflict
D. a formal rule


Answer: B

Communication & Mass Media

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Particular to Elia Kazan's films are

a. repressive families. b. effects of social pressure. c. conflicts of loyalties. d. all of the above

Communication & Mass Media

People who participate in group decision making are more committed to the group's decisions than to the decisions given to them by a manager or supervisor

Indicate whether the statement is true or false.

Communication & Mass Media

According to your authors, values are judgments and evaluations made by individuals and not consistent across society, so how can a speaker reasonably appeal to audience values?

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

In which situation would a speaker be most likely to recite a speech from memory?

A. when reporting earnings to the yearly stockholders' meeting B. when presenting a lengthy proposal to the city council C. when responding to questions during a class lecture D. when making a toast at a wedding E. when rallying a group to work for lower tuition

Communication & Mass Media