Explanation: The example suggests that the clerk sorted and straightened the various forms, which is part of a 5-S program.

A. Cause-and-effect analysis.
B. Kanban.
C. Poka-yoke.
D. A benefit of Pareto analysis.


C. Poka-yoke.
Explanation:
Poka-yoke refers to design that reduces potential errors, which the electrical plug design accomplishes.

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____________________ serve as an official written record of the meeting.

Fill in the blank(s) with the appropriate word(s).

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Amanda was just hired to work for a federal agency in the procurement department. Amanda shops for the best buys possible and thinks she has found a great deal. She returns to her office and tells her supervisor about her discovery. Her boss tells her to be sure that the Buy American Act is satisfied. Amanda decides to research the law. What will she find?

a. That under all circumstances federal agencies must purchase products that are 100% made in the U.S.A. b. That under all circumstances federal agencies must purchase products with at least 75% of the components made in the U.S.A. c. That unless the price is a certain percentage higher than the price of the equivalent foreign product, federal agencies must buy products with at least 50% of the components made in the U.S.A. d. That federal agencies may buy foreign made products so long as it can be established that a representative did comparison shopping and established that the foreign made good is a better deal than the made in the U.S.A. product.

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In which country is safety, as a motive for buying cars, most relevant?

a. England b. Germany c. The Netherlands d. Italy

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As discussed in the chapter, which would be the best definition of crime:

a. an act that violates the right of another citizen or group of citizens b. an act that violates secure common law rights c. an act that "shocks the conscience of the court" d. an offense against rules of behavior prescribed in the constitution of a state or the nation e. none of the other choices

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