Which of the following differentiates a functional consequence from a psychosocial consequence?
A. Psychosocial consequences are bundles of product attributes, whereas functional consequences are bundles of service attributes.
B. Functional consequences are intangible, whereas psychosocial consequences are tangible outcomes.
C. Functional consequences deal with how a product makes you feel, whereas psychosocial consequences deal with tangible, concrete outcomes.
D. Functional consequences are concrete outcomes of a product, whereas psychosocial consequences are abstract outcomes.
E. Psychosocial consequences are directly experienced by a customer, whereas functional consequences are not.
Answer: D
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Rose, a new employee, learns her company provides a group insurance plan that she can enroll in. Her friend, Gary, suggests that Rose would save money if she chooses to purchase an individual insurance plan over the company's group insurance plan. Which statement weakens Gary's argument?
A. Employees get more for their money when they receive insurance as a group benefit. B. Rose will get more take-home pay if she opts for a group insurance plan. C. Rose will not be eligible for other benefits if she does not enroll in a group insurance plan. D. Individual plans are typically offered only to senior executives. E. Rates for group insurance are typically lower than those of individual policies.
The market-based pay system uses a premium price options approach for all of a firm's jobs.
Answer the following statement true (T) or false (F)
Goodwill messages are important to personalizing and strengthening the workplace. (1 ) Identify and explain the five Ss that apply when writing them and (2 ) give three types of goodwill messages and describe two scenarios for each where it would be appropriate to send that type of message
The employees at Wegners Market are in the process of a union organizing campaign. At this point, a group of employees is working to interest other employees in joining the union and supporting its campaign. Where are they in Moser's progression of steps leading to unionization?
A. Employee/union contact B. Initial organizational meeting C. Formation of in-house organizing committee D. Election petition and voting preparation