Competitive advantage can be created by offering a lower price for a product that is similar to the competition's product.
Answer the following statement true (T) or false (F)
True
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All of the following are common causes of job stress, EXCEPT ______.
a. organizational change b. organizational structure c. personality type d. type of work
Marketers frequently design customer relationship management programs to
A. increase internal information search. B. reinforce postpurchase cognitive dissonance. C. attract consumers who have safety needs. D. retain loyal customers. E. improve profit margins.
"Kris, how are you handling the grapevine in your department? I'm sure that you and your employees are hearing the same disturbing rumors that we are hearing. My department is spending too much time exchanging gossip, and morale is very low," said Mike. Kris replied, "I strive to manage the grapevine. If I hear a story that might get out of hand, I talk to the ________ involved. I prevent rumors by dispelling ________. Finally, I ________ rumors once they have started."
A. key people; uncertainties; neutralize B. key people; rumormongers; deny C. key people; truth; neutralize D. rumormongers; uncertainties; propagate E. rumormongers; troublemakers; deny
Internal controls focus on all of the following except:
A. maximization of profit and cash flows. B. efficiency of operations. C. effectiveness of operations. D. reliability of financial reporting. E. compliance with applicable laws and regulations.